Association Transformation
Welcome to Association Transformation, a transatlantic conversation advancing the impact and evolution of non-profit organizations. We're always seeking diversity of thought and new examples of innovation in action. That and a commitment to mission driven organizations spurred this collaboration between the teams at Brewer Pratt Solutions and Elevated. Together with our special guests, each episode we take a deep dive into the issues, topics, challenges and opportunities facing the association community. Between us we’ve been there, done it, got the t-shirt: membership, mergers, boards and leadership, advocacy, and education - nothing is off limits. Any subject that effects non-profits, their survival or their success is up for discussion.
Association Transformation
The (not so new) need to know your audience
Have you ever been in a meeting with someone who is clearly giving you the same presentation they've given before to other audiences? There are some telltale signs: a generic set of benefits, little anticipation of objections, a lack of details that speak to your specific situation. Chances are that you tuned out somewhere along the way because you didn’t feel connected to what they were telling you. They weren’t talking to you but just a generalized "someone". Now think, what if your members view your association like that?
Connecting with your members is a key part of persuading, influencing, and supporting your members, but what does it mean in practice? Nona Phinn, President & Chief Messaging Officer at THuS Marketing + Branding Services joins Elisa and Andrew to discuss the (not so new) need to know, prioritise, and target your audience.